Stcc Help Desk

To 4 00 p m saturday 9 00 am to 1 00 p m and sunday 1 00 p m. Start here for answers to common questions and tips for resolving problems. The foundational principles of end user support including client operating system and application software hardware and software installation system configuration problem diagnosis and resolution and computer security.

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The it help desk handles all requests for technology services including password resets system and application access assistance requests for new hardware and software and many other technical questions and requests.

Stcc help desk.

Support and maintenance of the campus telephone system. For additional technology help please contact the it help desk at 413 755 4016 or by clicking chat now in the bottom right of this page. Questions about student technology services should be directed to the open computer lab at 320 308 6445 and for any computer hardware or operational issues contact the computer help desk at 320 308 5972 northway building room 1 215. Directions for new and current students on how to access log in and reset passwords for stcc accounts such as webadvisor gmail stccnet and blackboard can be found on the reset my password page.

Prospective students or current students who need accommodations should contact the office of disability services at 755 4785 or via email at disability services stcc edu at least two weeks in advance. To 7 30 p m fridays 8 00 a m. The it help desk. The help desk is open monday through thursday from 8 00 a m.

Questions can also be emailed to helpdesk sctcc edu. This skill oriented program prepares you for help desk and desktop support technician positions. Members of the general public or employees who need. Stcc is committed to accessibility and inclusion ensuring that all are able to access college programs activities and events.

Cloud technical community college 1540 northway drive st. For support or training with blackboard please contact scott lambert online learning system administrator at salambert stcc edu or by calling 413 755 4345. If you have reset your password through what s my password and reset my password in webadvisor and do not receive an email with your password within 24 hours please call the it help desk at 413 755 4016 m f 8 00 a m. We can also be reached at helpdesk stcc edu but the completing the form gives us the best information to assist you.

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